LevelUp // Mobile Payment Platform
LevelUp is an payment platform that makes paying with your phone ultra-simple. Users link a credit card to the mobile app and scan their unique QR code at a terminal to pay.
I worked with the strategy team to envision how the platform, previously catering to small retail, could be scaled to support brands with 1,000+ locations. Through research and pilots, we rapidly learned the needs of larger brands in the incredibly complicated payment space. I used this information to simplify and visualize some of the key concepts, like credit interchange rates and user flows, for our employees as well as customers.
- Design an implementation of the payment platform that scales for brands with 1,000+ locations
- We researched the needs of large organizations and rolled out visual-heavy resources to guide the process.